Michel Baudin & Kevin Hop
If your quality-improvement initiative has stalled out, find out why - and what it takes for quality now and into the 21st century. This course focuses on lean-production quality-assurance methods that will let you achieve those "dream levels of quality" you've been unable to attain with traditional methods that have evolved over the past 20 years. You'll learn how lean organizations achieve their three-orders-of- magnitude advantage by integrating existing statistical methods, zero defects quality control (ZQC) methods, cellularization, pull systems, and many other tools. If you feel your plant has "hit a brick wall" and that further quality improvement is a struggle, this course will give you the techniques to get to quality levels your customers now demand.
How to get the most from this course
If you haven't taken a basic course in lean manufacturing, read an introductory book such as "The New Manufacturing Challenge," by Kiyoshi Suzaki.
If you're unfamiliar with the quality aspect of lean manufacturing, read "Poka-Yoke: Improving Product Quality by Preventing Defects" (edited by NKS/Factory Magazine).
If you need a refresher on statistical methods, read "Introduction to Statistical Quality Control" by Douglas C. Montgomery.
If you have quality problems with current processes, consider sharing your story with the group. If possible, bring photos, videos, or actual parts.
Bring an open mind.
Course outline (click on blue bullets for details)